Government Building Closures & Modified Service Schedules

With the surge in Coronavirus cases in our area, the City of Black River Falls, like other individuals and businesses, wants to ensure we are doing our due diligence to take precautions and do everything possible to minimize the impact on the public and our employees.

At this time, it is our intention to maintain all essential city functions with our employees continuing in their normal capacity while working remotely or within the facilities closed to the public.

Effective Wednesday, November 18, 2020, City government buildings will be closed and service schedules modified as follows:

City Hall:  Closed to the public until further notice except for meetings of the governing body and/or its boards and committees.  The city administrative offices will be staffed with one employee Monday through Friday from 8:00am – Noon and 1:00pm – 4:00pm.  We will be available by phone at 715-284-2315 / 715-284-5514 or by email.  Emails and phone numbers for specific departments are available at the bottom of the home page on our website at www.blackriverfalls.us.

Police Department Lobby Window:  Closed to the public until further notice.  No vehicle registration services until further notice.  Administrative offices will be staffed from 8:00am – Noon Monday through Friday.  Administrative staff will be available by phone at 715-284-9155 or by email.  Emails and phone numbers for specific departments are available at the bottom of the home page on our website at www.blackriverfalls.us.  Non-emergency issues can be reported on-line at https://blackriverfalls.us/department-information/.

Fire Department:  Closed to the public until further notice.  Fire Extinguisher service still available – call ahead to schedule a drop off time.  Administrative offices will be staffed so we will be available by phone at 715-284-2656 or by email.  Emails and phone numbers for specific departments are available at the bottom of the home page on our website at www.blackriverfalls.us.

Public Library: Open Monday-Wednesday 10:00am – 7:00pm / Open Thursday & Friday 10:00am – 5:00pm / CLOSED Saturday & Sunday / CLOSED daily 12:30pm-1:30pm for cleaning and sanitizing.

Municipal Utilities:  Closed to the public until further notice.  Customers can continue to pay their bills by check or cash using the US mail or the drop box located by the lobby door at 119 N. Water Street. Please include account number with your payment. For customers who have registered with My Account, you may continue to use this platform to make payments online. Offices will be staffed from 8:00am-Noon and 1:00pm-4:30pm. We will be available by phone at 715-284-9463 or by email.  Emails and phone numbers for specific departments are available on our website under “Key Contacts” at www.brfmu.org.

Public Safety Services: While some responses may be modified, Police, Fire, and Emergency Medical Services will continue to be staffed and respond to service calls.

 Garbage & Recycling:  The City will continue to collect garbage and recycling as regularly scheduled. While staff members will be taking extra precautions on these routes, residents are asked to put all garbage in a garbage receptacle to reduce the exposure to our employees. Receptacles must be standard type garbage containers, must be made of metal or plastic, must be watertight, must have a tight-fitting cover, must be equipped with handles or bail, and must have a capacity of not more than 32 gallons and weigh no more than 50 pounds. Receptacles must be kept clean and in a sanitary condition at all times. Paper bags, 5-gallon pails or 55-gallon steel or cardboard barrels or drums are not allowed for garbage containers.

Shared Ride Taxi:  Running 6:00am – 10:00pm daily

Building Permits:  No in person visits are being conducted at this time.  Building permit applications can be submitted by mail to: City Hall, 101 S. 2nd Street, Black River Falls, WI 54615 Attention: Building Inspector or to GEC, P.O. Box 759, Black River Falls, WI 54615. The building inspector can be reached by phone at 608-697-7774 or by email at apillard@generalengineering.net .

We recognize that these are unprecedented times and appreciate the public’s flexibility and support.  We will continue to monitor the situation and make adjustments as needed to ensure the safety of our employees and the public.

Updates will be provided on our Facebook page and on our website at: www.blackriverfalls.us.